Top 10 stores with the best return policies in 2024

You know that uneasy feeling when you’re about to hit the “buy” button but you’re not quite convinced? Yeah, we know that feeling all too well. But one thing that can help ease the tough decision-making process is knowing that you have a solid return policy to fall back on.

We’ve put together our top ten stores with great, customer-centric return policies to give you some peace of mind next time you’re placing an order or shopping in store.

Let’s dive in: 

1. Nordstrom
   Need a few months to decide if you want to keep an item? Nordstrom says no problem. With no time limits for returns, the retailer works on a case-by-case approach and prioritizes customer satisfaction.
2. Target
   Even huge retailers like Target have a pretty lenient return policy. Score! Though not widely known, Target accepts returns within one year of purchase - and with a receipt - for over 45 of their private label brands. Their general return policy is also quite generous, with a 90 day time frame, and if you're a Target RedCard holder, you get an extra 30 days on top of that.
3. Athleta
   Athleta wants you to put their product to the test. With their Give-It-a-Workout-Guarantee, you can return any product you’re not satisfied with, even after it’s been worn. Just make sure it’s within 30 days from the day of delivery or in-store purchase date.
4. Costco
   Ah, the infamous "Costco Guarantee." This membership-based retailer will let you return almost anything, anytime, for a full refund. There are some exceptions, however, with products such as electronics and jewelry. 
5. Amazon
   Most would agree that 2-day shipping is one of Amazon’s top qualities, but many don’t realize their general return policy is another convenience for shoppers. Though the e-tail giant is composed of smaller sellers, Amazon covers most items bought from their site with a 30 day return policy. 
6. Sephora
   Sephora knows that matching the right shade and finding the right fragrance can be a challenge. That’s why they give shoppers 30 days to get a full refund, or - if you return within 60 days - you can receive store credit. (Don’t worry, you don’t have to return the free samples!)
7. Zappos
   With no way to try on before buying, shoes are not the easiest product to buy online. Zappos combats this by giving shoppers a whopping 365 days to decide if they’re keepers or not.
8. Anthropologie
   Found something cute in Anthropologie but it's not quite right? We’ve all been there. Thanks to their generous return policy, you can simply return it within 30 days for a full refund, or anytime after that for store credit. Just be sure to check out their list of specialty items that may have a different policy.
9. L.L. Bean
   Whether you’ve changed your mind about those cool hiking boots or need to return a classic jacket for a different size, L.L. Bean's got you covered with their legendary 365-day return policy.
10. Ikea
    Ikea gives you 365 days to return unopened furniture, or a cool 180 days for opened items. Just remember, you’ll be asked for the receipt and a valid photo ID in order to return!

How to take the hassle out of all your returns

Now we’ll let you in on a little secret - the BEST way to make returns? ReturnQueen! With effortless doorstep pickups and no packaging or label printing required, ReturnQueen is the most hassle-free way to make sure you never miss a refund again. Get started by downloading the FREE mobile app today! 

You’re ready to shop with confidence

Now you know which stores have the best returns policies - and how to get any unwanted items picked up from your doorstep - you’re ready to enjoy hunting for items you truly love, safe in the knowledge that managing your returns will be just as easy as buying the items in the first place. Happy shopping!